CW
Christopher W
1 reviews | Active since Feb 2012
27 Jul 2015, 13:42
NuDebt - TelkomMobile Fault
I have phoned the Telkom Mobile call desk on numerous occasions requesting updates on case #: ***0, they kept on telling me that they awaiting a response from \Back Office". This mysterious \""Back Office\"" which has been trying to rectify the situation since April 2015 of this year is like a \""ghost\"" in the Telkom Mobile office. None of the staff between Lavinia Cresswell"
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Telkom's replyOfficial
27 Jul 2015, 16:53Hello chris_kzn,
Thank you for making contact.
Please note that we have escalated to the collections division for credits and we will update you on the progress of your query.
Again apologies for the delay.
Your social media ***
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact.
Please note that we have escalated to the collections division for credits and we will update you on the progress of your query.
Again apologies for the delay.
Your social media ***
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply27 Jul 2015, 16:53
Official
Hello chris_kzn,
Thank you for making contact.
Please note that we have escalated to the collections division for credits and we will update you on the progress of your query.
Again apologies for the delay.
Your social media ***
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact.
Please note that we have escalated to the collections division for credits and we will update you on the progress of your query.
Again apologies for the delay.
Your social media ***
Regards,
Boitumelo
Telkom Social Media Team