Nudebt contacted me saying i owe them R2000 for a fixed line, i never had a fixed line, i imediatly contacted telkom who sent a mail stating it was a system error, after couple weeks nudebt sends me a mail stating i must pay this, as telkom says i owe the

Nudebt contacted me saying i owe them R2000 for a fixed line, i never had a fixed line, i imediatly contacted telkom who sent a mail stating it was a system error, after couple weeks nudebt sends me a mail stating i must pay this, as telkom says i owe them this monies, can i get ombudsman details ayone?