**Now we know why Telkom is losing its fixed landline subscriber base HORRID SERVICE!!!**

<p>Now we know why Telkom is losing its fixed landline subscriber base</p> <p> </p> <p>Right im going to try keep this short.</p> <p> </p> <p>Ordered my line on the 19th, installation date was set for the 25th may, Female african worker from telkom (bytes) came and installed my telkom line not even a **** adsl line just a normal resedential telephone line.</p> <p> </p> <p>At about 3:00PM the lady decided to go and told my girlfriend who is not technical at all so she didnt know it was a total BS story, that she could not complete the installation due to a area fault, and another technician needs to come and complete the installation.</p> <p> </p> <p>Okay i accepted this, and waited and waited around the 2nd I had still not recieved any sms or phonecall from telkom with an update.</p> <p>I spoke to an afican well spoken sales agent who told me that he would book another date for me and told me that a date was set for the 6/6/2016, All fine and dandy took a day off work to wait for the telkom tech who did not come.</p> <p> </p> <p>Upon returning to work on the 7th i phone the 10210 number and finally got to speak to a supervisor by the name of vivesh who told me that there in face was no date book, Which means the sales consultant direcly **** to me just to get me off the phone this is blatant dishonesty..</p> <p> </p> <p>After my fustrations of such were sorted out by vivesh he phoned the pinetown lady who wass in charge of dispatching techs and vivesh said that she said she would phone me by 5 of which i never got any phone call.</p> <p> </p> <p>Today 08/06/2016 I have phoned telkokm a total of 15 times trying to get resolution on a line that was supposed to be installed on the 25th/05/2016 and still no luck..</p> <p> </p> <p>To telkom,,, if this is your service levels no ****** wonder you are loosing revenue on fixed lines. as there is no service.</p> <p> </p> <p>If any telkom higher up actually reads this here is the ref for the job: ***A</p>