Now they never called me, every times i go to the shop i asked but now case is closed how i don't know.

I am very disappointed about Telkom. I went to the shop in April causetjzy where taken more money. When i got there i found out that someone toke the phone with my banking details. Cause i am the one paying the account They said is ***** the are investigating now. Now They said the case is closed how cause they have never called me and what about my money i was paying for someone. That made a ********** about my banking details