Now Telkom is literally refusing to fix my line

<p>I was told today on Twitter that because I live in a high risk area you people wont replace my line. So all the times I asked for an update on when my line will be replaced and you people got back to me were all lies. First I was told the 30th of September, then I was told the 14th of October. This is the first time that there was cable theft of this nature and now all of a suden I live in a high risk area? I literally saw people there the other day replacing some of the line. So what is the story now, am I getting a line or not? I don't know anything that is happening. It just sounds like you poeple don't feel like fixing it. Now my whole street will not have a line ever. Please get back to me asap. This seams a bit unfair as it has never happend before. I need to speek to a technician that actually knows what is going on. ref. 209CWZ120916</p>