Now six months and they just keep ****ing it up!

<p>I now have new case number ********** 1 after the ********** 1 case (during which they closed it by cancelling the incorrect account - see other post by myself) which instructed telkom by sell direct to refund me for everything that I have paid since September last year but instead of doing so telkom bills me R 1000 for cancellation! I still have the router and am paying for it on a different all network package now since sell direct recycled my sim and changed it over for me!!! *** must I pay telkom R1000 for when the reason I could not use the previous sim was due to YOU telkom not having coverage in my area?! I have been calling since the 16th of Feb and no one ever gets back to me! Six months of this ****?! I demand that I be reinvoiced and refunded because none of this was due to me wanting to cancel for no reason at all! You messed up twice now and I have waiting for SIX MONTHS for one pathetic issue to be resolves over would cases????!!!!!! After taking money from me month after month for something I could not use you now want to bill me a further R1000 for it requiring cancellation and migration to another product???! I expect a call from your billing department and a new invoice with the correct information on it before my debit order goes off because I am sick of calling in and not having anyone get back to me!</p>