Now I have to pay for incompetency

<p>In February 2016 I signed a 24 month contract at the East Rand Mall branch for the SmartBroadband Wireless 10GB that was on promotion for R299.00pm. The sales consultant was very clear that if I wanted to change the data to 20GB for R399.00pm, I could only do it after 3 months and there would be no additional cost whatsoever. To cut a long story short, when I went it on 16 June 2016 I was told that I had to pay R950.00 over 19 months because it was a product change. This is not what I was told initially when I signed the contract.</p> <p>I have to now pay because the consultant was *********** and all Telkom can say is "sorry". I definitely would look at other options from other service providers once my contract expires. My son's phone contract expires shortly and do you think I would consider renewing it with Telkom? </p>