Now can anybody from Telkom perform a miracle?

When i switched over to LTE. My email address was cancelled. I just had it reinstated and got a password. I however, CANNOT access my email with the password they gave me. I have tried on NUMEROUS occasions to phone Telkom and cannot get through on any number! I cannot use my landline because it was just cut WITHOUT warning. When i phoned 2 weeks later, i was not even told that it was cut because the copper cables are done away with!!! Now i must use my pay as you airtime to phone Telkom! Now what do i do? Do i cancel my contract with Telkom because obviously they have far too many customers to worry about THE ONE???!!! I get told the LTE contract is better than the ADSL, yet is slower! So not only am i annoyed about the fact that i cannot get through to them on the phone! I am annoyed because now i must once again go and queue outside their shop until hopefully after an hour i get served! I am also annoyed that the LTE internet i am paying R899pm for is slow. I also cannot use my landline which has been dead for a month or so now.