Notification to Migrate our Number in 5 Days without our permission or request?!?!
<p> <br />Why on earth do you have a Customer Care call center if the moment someone answers (after half an hour!?!?) you get told to hold and then the call cuts...EVERYTIME!?! We have wasted SO much money trying to get hold of you, because you are trying to migrate our DSL Line without our request or permission. Please can someone URGENTLY get hold of me!</p>
Good Morning Jessie,
We sincerely apologize for the level of service you have received when calling the call centre.
Please reply privately with your ID number and affected number.
Regards,
Busi
Telkom Social Media Team
***
Good Morning Jessie,
We sincerely apologize for the level of service you have received when calling the call centre.
Please reply privately with your ID number and affected number.
Regards,
Busi
Telkom Social Media Team
***
We have already sent you the email to ********** - AND WE HAVE HAD NO REPLY!?! YET AGAIN.
The email came from my fiancé Lyle Buxton...he stated my name in the email as well as our number and his ID, as the account is under his name.
We have already sent you the email to ********** - AND WE HAVE HAD NO REPLY!?! YET AGAIN.
The email came from my fiancé Lyle Buxton...he stated my name in the email as well as our number and his ID, as the account is under his name.
Please note that Telkom have now suspended our line, regardless of efforts to get hold of Telkom to tell them we never requested a migration. I earn commission only and having no internet at home is costing me severely! Why is it so hard for Telkom to get back to us. And we are still getting hung up on every time we try call. We are wasting SO much money to sort this out and we are getting NO WHERE!!!! PLEASE CAN SOMEONE URGENTLY CALL US - ********** / ********** - Lyle Buxton (he is the owner of this Telkom line, he is my fiancé)
Please note that Telkom have now suspended our line, regardless of efforts to get hold of Telkom to tell them we never requested a migration. I earn commission only and having no internet at home is costing me severely! Why is it so hard for Telkom to get back to us. And we are still getting hung up on every time we try call. We are wasting SO much money to sort this out and we are getting NO WHERE!!!! PLEASE CAN SOMEONE URGENTLY CALL US - ********** / ********** - Lyle Buxton (he is the owner of this Telkom line, he is my fiancé)