NOTHING TO RECTIFY SITUATION SINCE 16.10.2015

I app**** for an iPad Mini 3 contract on 16th October 2015. To date I have not received the device (which was for my sons birthday), I hold on for hours at a time to try and reach a call center. My previous Hello Peter complaint was the only thing that got a response and still no refund (after they have been sitting on my cash since around 22nd October 2015) and no device.<br> <br> I want a MANAGER to phone me. I want my R300 back or a device delivered by Monday next week - I will not wait for any supposed investigation and for 2 weeks for my refund as I have waited over a month since my last complaint for my supposed refund to be processed. This is tantamount to theft!<br> <br> CONTACT ME URGENTLY TELKOM!<br> <br> For anyone else out there - consider using another mobile service provider - this has been a disaster from the start.