JW
Johan W
1 reviews | Active since Oct 2015
20 Oct 2015, 08:37
Nothing is being done, nobody even replies
This is without a doubt the most useless company I have ever had the displeasure to deal with.<br> <br> I have lodged a hellopeter complaint, they responded saying they will deal with this complaint and get back to me on this site. nothing has happened since (3 weeks now), i have called and mailed, no reply, nothing.<br> the billing department is hidden away so far that you can never ever even reach them.<br> <br> I have had it, months of dealing with disputes and nothing gets done (almost a year now),my ADSL is also off on a weekly basis, and the speed is mostly not as advertised, hiding behind a \best effort"slogan.<br> Now they have suspended my line because I owe them money"
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
20 Oct 2015, 09:48Hello semicolon87,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM152626.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM152626.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply20 Oct 2015, 09:48
Official
Hello semicolon87,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM152626.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM152626.
We sincerely apologise for the inconvenience.
Kind Regards,
Zulfah
Telkom Social Media Team
