Nothing has been done for over a week

<p>Really pathetic service from Telkom, no wonder you have to offer so many voluntary retrenchment and retirement packages because your workers are pathetic. </p> <p>My grandmother's line has been off for over 2 weeks already. I logged a report on the 24th and to date still nothing has been done. Called the call centre On Monday 30 May and was told that the technician is testing it remotely, call back the Tuesday to get told that it was never assigned to any technician and then called today again only to be told they still waiting on feedback. Really pathetic that an old woman has to woat that long. Her number is ***</p>