NOTHING DONE SINCE AUGUST 2016

<p>An agent of Telkom I got off Gumtree sold me a bogus contract - I immediately upon receipt cancelled the deal after realizing it was not the product that was marketed to me. I cancelled it in time, they confirmed cancellation however still continued to debit my account. They tagged MY bank account for each time I had a deposit they would debit - this continued until I ran a fee of R690 of bank penalties since Aug to date. I've logged numerous service requests to have this resolved however each agent I speak to has me re-iterating each and every detail of the case and PROMISING TO ESCALATE however NOTHING happens after all +60 times I've spoken to them. I will not walk away from this case, TELKOM WILL refund me MY money I am not accepting anymore delays and havoc on my bank accounts. IT STOPS HERE</p>