AW
Alfred W
1 reviews | Active since Jun 2013
29 May 2015, 10:44
Nothing done about my previous complaint!
it is a whole month after my compliant (Bad 3G Connection) and absolutely nothing further was done. I received the feed back on the same day saying they will be in contact with me, but no one called or even emailed me after the initial response to say they received the complaint. This lack of service is utterly disgusting and i wont suggest this Telkom Mobile to anybody. I want this problem sorted out.
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Telkom's replyOfficial
29 May 2015, 11:06Hello A.W,
We apologize for the inconvenience caused.
Please be advised that your query is attended to by our Network Department who are currently waiting for stock of boosters to install one for your to resolve your signal problem.
We will update you once we get any feedback from them.
Your social media reference number is SM107199.
Regards
William Letwaba
Social Media Team
We apologize for the inconvenience caused.
Please be advised that your query is attended to by our Network Department who are currently waiting for stock of boosters to install one for your to resolve your signal problem.
We will update you once we get any feedback from them.
Your social media reference number is SM107199.
Regards
William Letwaba
Social Media Team
Telkom's reply29 May 2015, 11:06
Official
Hello A.W,
We apologize for the inconvenience caused.
Please be advised that your query is attended to by our Network Department who are currently waiting for stock of boosters to install one for your to resolve your signal problem.
We will update you once we get any feedback from them.
Your social media reference number is SM107199.
Regards
William Letwaba
Social Media Team
We apologize for the inconvenience caused.
Please be advised that your query is attended to by our Network Department who are currently waiting for stock of boosters to install one for your to resolve your signal problem.
We will update you once we get any feedback from them.
Your social media reference number is SM107199.
Regards
William Letwaba
Social Media Team