Nothing but lies

I recently signed up for a ADSL line with Telkom and after many calls an order was placed on 17/07/2018. On the 24th i received a sms stating my service is now active and will be charged as such, when i called i was advised that the data side is active and i can call to dispute it once the internet is working. The lady i spoke to also booked a technician for 26th. When i called up this morning i was told that no technician has been booked and that the previous person has **** to me. I then asked to speak to a supervisor or manager and was told there is none available, which is strange because no contact center start a shift without a manager there. The lady i spoke to also advised that she has emailed her manager to give me a call, which i am yet to receive. I do feel that i have only been **** to since day one and this is unacceptable and will be taking this further.