Nothing being done to order in 2 weeks

Hi,<br> <br> It's been 2 weeks since I placed my order (***). It's for an ADSL line and a modem.<br> <br> I've asked daily for help and just keep getting \we will send feedback". I was told on the 5th of August that my order is with Networks. Today I was told the same thing.<br> <br> I also received an SMS on the 4th of August saying thanks for my order. I then received the same SMS on the 16th of August.<br> <br> Can anyone please assist? I'm paying my ISP for nothing because nothing is being done to my order from Telkom? I've tweeted every day"