Not worth my time

I app**** for a cellphone from Telkom on their online shop but did not receive a response whatsoever, be it an sms or an email.. I called their call centre and they told me they can't help me I need to try a different department but that department never picks up. I have been calling ever since with no response,the phone just rings endlessly until eventually I run out of airtime. I send them an email but that proved to be futile too. I decided to go and enquire in store but the salesperson there was very rude to me and didn't even answer any of my questions. I found this service unacceptable and my whole experience with telkom has been very frustrating. Initially I had tried the call me back option they have online but no one ever called me back. I have been considering switching to telkom for a while now but that ship has now sailed. I would never recommend this to anyone. Telkom you need to get it together asap. You can't have an online service if you are going to ignore your customers.