not working: itegrated data service

I received an sms on my phone form telkom offering free integrated data service. I app**** online for the service and received a letter with a sim card included. The letter states that customers that subscribe to a softcap product wil be able to access their current allocated fixed monthly Telkom Internet data bundle from specified mobile devices. I subscribe to the Telkom adsl softcap product.My phone on adsl line is ***. I inserted the sim into my IPAD2. I waited 2 days for the sim to be activated. The Telkom 3g shows up on my ipad but I do not get internet. I phoned telkom services and they said I will only get internet on Telkom hotspots. This is not what they advertise on the letter that I received. Many hours wasted on a product not working.