JM
Jake M
1 reviews | Active since Jun 2010
27 Feb 2016, 18:59
Not working
I recently upgraded my 10GB Telkom contract and was sent a Huawei B315s-936 LTE Router with a new SIM card. The instruction manual with the router is of no use, the claim card does not appear to have been activated. I have sent an email on Telkom's website for someone to contact me but no one has. Very frustrated and upset about this.
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Telkom's replyOfficial
27 Feb 2016, 19:09Hello jakem,
Sorry for the inconvenience caused. Our team will look into this matter and be in touch to advise.
Your reference is SM205997
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Sorry for the inconvenience caused. Our team will look into this matter and be in touch to advise.
Your reference is SM205997
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply27 Feb 2016, 19:09
Official
Hello jakem,
Sorry for the inconvenience caused. Our team will look into this matter and be in touch to advise.
Your reference is SM205997
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Sorry for the inconvenience caused. Our team will look into this matter and be in touch to advise.
Your reference is SM205997
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,