Not Welcome at Telkom

Signed up for a mobile phone contract with Telkom at Pavilion on the 25th of November 2018 and still waiting for feedback on the status of the device. To date, nobody from Telkom has called to update me on progress of the application. I went to the store 4 times to query the progress of the application and always faced with staff who are *********** and unprofessional. The feedback was that they have no idea as to when the device will arrive and indefinite. The problem lies with their attitude and undesirable customer service. The queues are not attended to efficiently as the service staff spend time talking to each other or playing with their phones. The last person that attended to me at the store was Zandile Nyoka who sighed and rolled her eyes when I asked why is there a delay. Having no stock is one thing, but giving a customer attitude is unacceptable!