MW
Mason W
1 reviews | Active since Aug 2012
16 Mar 2015, 14:02
NOT VERY USEFUL Selldirect
I bought a Wi-Fi router through SellDirect with Telkom delivered on Friday 13th March of which I cannot use because getting through to Selldirect via *** is a long wait for nothing. I am not happy that Telkom is using such *********** service providers to deal with their products. I've tried to activate the service on the router since Friday and days counting. Now am sitting with an product that I cannot use I. I do not know what to do any longer.
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Telkom's replyOfficial
16 Mar 2015, 16:45Hello MASS,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM96617.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM96617.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply16 Mar 2015, 16:45
Official
Hello MASS,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM96617.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM96617.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team