1 reviews | Active since Nov 2017
Not updating
I have been paying my Telkom account faithfully, but they are not updating my payments and my credit profile looks as though i am not paying. I am not happy about this. I called them and requested a letter or statement reflecting my payments and they said i would receive this in 24 hours so that i can sort this issue out with credit bureau but i have not received this to date. Their negligence is affecting me. i am not happy about this
Hi nhlasco,
Thank you for getting in touch with us.
Please be advised that your account is up to date, we have emailed you the latest invoice reflecting the latest payment made.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi nhlasco,
Thank you for getting in touch with us.
Please be advised that your account is up to date, we have emailed you the latest invoice reflecting the latest payment made.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,