JD
James D
1 reviews | Active since Aug 2015
21 Apr 2016, 13:39
Not unsuspending my line
Good day,<br> <br> Telkom promised me it will take 48 hours after my payment reflected.<br> <br> It is now more than 4 working days and my line is still blocked.<br> <br> When I try and contact them they make promises but I am still waiting.<br> Two call centre staff members promised me that it will take one day and another said it sould be active after another hour.<br> <br> I have had enough of your EMPTY promises.<br> <br> Kind regards
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Telkom's replyOfficial
21 Apr 2016, 15:43Hello jamesdearham1990,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM226099
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM226099
Regards
Luleka
Telkom Social Media Team
Telkom's reply21 Apr 2016, 15:43
Official
Hello jamesdearham1990,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM226099
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM226099
Regards
Luleka
Telkom Social Media Team