1 reviews | Active since Nov 2013

13 Jan 2016, 14:30

Not trustworthy or uneducated?

Last Werk - after moving down from Eastern Cape - I app**** for a landline. The guy from Telkom told me, that it takes 3 weeks.<br> I asked for a quicker solution, because I am in trouble with my broadband and I am still a Telkom customer.<br> He promised, that he will Make it urgent, but I must wait 4 - 5 days for the line.<br> I went home, cancelled my broadband, and today, after a week I went to the Telkom Shop asking vor the status of the order.<br> The same guy today told me, that the 5 days are for the reference number and it will take 3 - 4 weeks!!<br> \My apologize

0
Replies (1)
Telkom
Telkom's reply13 Jan 2016, 16:23
Official
Hello tomcathessen,


Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Your reference number is:SM166236


Regards
Luleka
Telkom Social Media Team