Not so good ervice

I made future payment arrangement with Gishwell in June so that the July debit will go off the cheque account instead of savings which I used to sign the contract. I even sent Gishwill my bank statement only to find out that he entered my account number incorrect and the details were never corrected. a debit bounced in July and I called the call center again to find out what is happening and I managed to speak to Nqobile who is the team leader/supervisor and she told me that she will send an email to billing so they could unsuspended my number which never happened.Nqobile did not even log a case for me.what frustrate me is the fact that it is Telkom's consultant who did no do his job properly and I am the one who has to suffer.I called again on the 31 August I was referred to Menzi Ngubane who is a manager in Durban on the 31 and he logged a case and said my number will be unsuspended and it is a process until that happens.I eventually transferred funds into the old saving account and Telkom debited.it is now 4 days and still my line is suspended.Telkom just does not care about their customers even when they are at fault for the customer inconvenience. Telkom's service is so pathe