NOT SHOWING UP TO SCHEDULED APPOINTMENT

Three weeks ago I went to Telkom and requested to move my current adsl/telephone line to a new address. I received an sms to confirm the date and time for the appointment for the 30/11/15 between 07:30 and 12:00. <br> After no one showed up between that time, I went to Telkom in Tygervalley and they escalated the issue and told me that they would be there the very same day. About two hours later, no one showed up and I phoned the toll free number. After 15 minutes of holding on, I spoke to a women, who dit exaclty the same as the guy at the Telkom store and escalated the issue. Still no one showed up. So my adsl is currently working, BUT AT THE WRONG APARTMENT.