NOT SHOWING UP!!

I logged a faulty line with Telkom and they phoned me and asked if it was working, I told them I was not home for the weekend and would have someone that is there check for me. They did it, and when the Telkom guy phoned me back, I told him that the line was still down. He asked if he can come at a certain time and I said I believe it would be fine, but since I was not home, I will just like to check and if I could phone him back or he could just phone me back before going.<br> <br> I could not reach the number he phoned from and he did not phone me back within an hour like we agreed on. I then phoned the call center to try to find out if they can maybe contact the technician to confirm our appointment or to have him phone me back - Neither of this happened. <br> <br> This is not the first time I receive this kind of service from Telkom!! <br> <br> Please get someone out to the house as soon as possible - I am paying for a service that is not working.