Not responding to orders made online

I app**** online for a phone contract three weeks back which Telkom advertised as having. Telkom has not bothered to respond or acknowledge receiving my application. After that I decided to go the Rosebank and Midrand branches to see if I can make the application there, both branches tell me they out of stock for the phone. <br> <br> So basically these guys are advertising goods they do not have and not bothering to respond to applications made.