1 reviews | Active since Jul 2016

28 Jul 2016, 08:15

NOT RESPONDING TO MULTIPLE CANCELLATION REQUESTS

<p>I've been trying to cancel 9 of the 12 products we get billed for SINCE 9 MAY!! I've probably mailed them the same form 20 times (if not more), spoken to numerous agents on Facebook messenger, and each time I get told "It has been escalated. Someone will call you." LIES! Never in my life have I experienced such shocking service. The only communication I'm expecting to get from them is yet another month's bill for products WE DO NOT USE. </p>

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Replies (1)
Telkom
Telkom's reply31 Jul 2016, 04:09
Official

Good Morning Mia.

Apologies for the delay please send us the services that you wish to cancel to *** , with ID number and we will assist , please quote referance number AI*** thank you

Kind regards

Yazied

Telkm Socal Media

Best regards,