1 reviews | Active since Mar 2017

13 Mar 2017, 23:29

Not Responding to any Communication Costing me

<p>I Moved Out of my old place in december and put in for a cancellation of that Line in february but have not heard any response to the email that i sent. and when i call they just say my accounts overdue and hang up. seem like telkom just wants to keep billing me for something where i dont even live any more . and the callcentre says that the cancellation department will call but none has called or even responded to any of my communication.. this is a ripp off</p>

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Replies (3)
's update14 Mar 2017, 11:23
Reviewer Update

They Just called me to remedy the issue. Now that is service telkom. thank you for that.

's update14 Mar 2017, 11:42
Reviewer Update

Issue Resolved

Telkom
Telkom's reply14 Mar 2017, 11:52
Official

Good day Vongani,

Thank you for the update.

Regards,

Busi

Telkom Social Media Team