MT
Mark T
1 reviews | Active since Mar 2009
05 Aug 2015, 09:03
Not Releasing Number to MTN
I have been with Telkom mobile since last year, I am on prepaid.<br> <br> On Monday (03 August 2015) I app**** for a contract with MTN, at the same time the consultant put in a port request to Telkom to port my number to MTN.<br> <br> A port should take less than 24 hours, but it has not been released yet.<br> <br> Please release my number to MTN.<br> <br> Thanks<br> <br>
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Telkom's replyOfficial
05 Aug 2015, 09:31Hello tbone,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM131763
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM131763
Regards
Narriman
Telkom Social Media Team
Telkom's reply05 Aug 2015, 09:31
Official
Hello tbone,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM131763
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM131763
Regards
Narriman
Telkom Social Media Team