HvdB
Hannes van den Berg

1 reviews | Active since Jan 2010

22 Sept 2016, 08:58

Not registered on network

<p>Yesterday morning when I tried to make a phone call, I got a message: "Not registered on network". It is not a setting on the phone as I have 2 contracts and both phones have the same issue. I logged a call yesterday and have not heard a thing from Telkom. Telkom, please note you cannot contact me on my cellohone number as it does not work.</p>

0
Replies (2)
Telkom
Telkom's reply22 Sept 2016, 10:47
Official

Hi cyberboer,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

HvdB
Hannes van den Berg's update23 Sept 2016, 07:18
Reviewer Update

Telkom are such idiots. I have 2 cellphone contracts. I cancel 1, Telkom cancels both. What a pathetic company! I've had problems cancelling the one number since July. I asked them to change it to pay as you go. That was not done. Now the number i want to keep is going to be down for up to 72 hours. Clients can't contact me and i can't contact my clients. Telkom must catch a wakeup. I need my number to be reinstated. My case number logged with them is ********** 0.