Not refunding

After purchasing data online and erroneously being charged by Telkom and receiving two complaint reference numbers. A number of calls and still No success. Eventually after the 2nd complaint someone emails me but then i get ignored again. I even am so kind as to remind them I have no solution to my complaint. My two \reference\" numbers are<br> <br> ***0<br> SM185526<br> <br> Please don't ask Me to explain again, I assume you can read. <br> <br> I would like my R300 refunded to me since the data was reversed back to Telkom. <br> <br> To anyone looking to take up a contract don't use Telkom. You will regret it! !!<br> <br> "