KR
Kim R
1 reviews | Active since Aug 2018
21 Aug 2018, 11:15
Not receiving SMS's
I am absolutely so frustrated. I am a prepaid Telkom Mobile client. I have not been receiving any sms's since 16 August 2018. I get told that Telkom is busy upgrading that might be the problem but at this stage there is no reason that I should not be getting sms's. I am told to dial #330*0000# but it keeps on coming up with an error code. This is turning into a nightmare as I cannot do any banking as I need my one time pin which is sms'ed to me and I am not receiving any of my SMS's. How can I be receiving sms's perfectly and then nothing. I need this to be sorted out as a matter of urgency.
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Kim R's updateReviewer Update
10 Sept 2018, 10:01I have still not received a response that is adequate to sort out my problem. I have sent you the details of the phone that is a problem and still nothing. I still do not receive any of my SMS's this has been happening since 16 August 2018. CAN SOMEONE PLEASE RESPOND TO THIS AS A MATTER OF URGENCY.
KR
Kim R's update10 Sept 2018, 10:01
Reviewer Update
I have still not received a response that is adequate to sort out my problem. I have sent you the details of the phone that is a problem and still nothing. I still do not receive any of my SMS's this has been happening since 16 August 2018. CAN SOMEONE PLEASE RESPOND TO THIS AS A MATTER OF URGENCY.