1 reviews | Active since Nov 2016
Not receiving Notifications etc since porting to Telkom
<p>I ported to Telkom from Vodacom. Since the 11/01/2017 I have received no notificatons, RVN's, TVN's from my bank (ABSA). My notofication history at ABSA shows that the notifications are sent but not deliverable. I have checked the cell number, I have checked the sms centre number all is correct. I am able to send sms's but do not receive any.</p> <p>I have been in to Telkom Menlyn twice, been on the Telkom chat line more than once and I have also posted two messages via dm on Facebook to Telkom. Still no assistance.First dm on Facebook was sent 8 March - reply - "Hi,our mobile team will investigate and make contact within the week Bev"</p> <p>Second dm on Facebook was sent on Monday - reply - "Hi Bev, apologies for the inconvenience. Your query is receiving attention and feedback will be communicated once available."</p> <p>This is an urgent issue and I once again feel I am shouting into a dark and deep hole. </p> <p>Please assist!</p>
Good day Bev,
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is ***2.
Regards,
Busi
Telkom Social Media Team
***
Good day Bev,
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is ***2.
Regards,
Busi
Telkom Social Media Team
***
