GH
Garth H

1 reviews | Active since Jan 2013

30 Sept 2016, 09:42

Not Receiving my Refund

<p>I phoned Telkom Mobile every second day for the last 3 weeks to get a refund on my data contract number ********** 759 as they did not credit my invoice. The case number is ********** 2 . Finally on Wednesday the customer care person I dealt with said they tried to phone me but that number is in a router as it is a data contract. I gave her my contact number and she said someone will phone me. I still have heard nothing. My contact number is ********** 132</p>

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Replies (1)
Telkom
Telkom's reply30 Sept 2016, 11:02
Official

Hello majahollander

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,