1 reviews | Active since Mar 2015
Not receiving my CREDIT
Hi<br> <br> I closed my Telkom line in December 2014 and kept paying until end January, in Feb Telkom sent me another invoice saying im to owe money for that month even though its 2 months after I had closed my line. So I went to the Polokwane branch Telkom shop where they said its odd that Telkom is charging me for that month. The employee I spoke to instructed me to just pay the amount (as its set to a debit order) and he will log a fault wich will get me my money back. <br> <br> I proceeded in doing so and Telkom took off the debit order for Feb. At the 8th Feb Telkom sent me a invoice showing I have R742.10 CREDIT with them wich I suspected would happen but I am yet to receive my money!! The Telkom shop said there is nothing they can do about it, and of course I cant get trough to Telkom so im now pleading to HelloPeter. Here are some details regarding the invoice:<br> <br> Invoice number: 502B***c<br> Account number: ***<br> My name: Rohan Benjamin Vosloo<br> Email: [Email Removed]<br> <br> So again.....the line was then cancelled, and Telkom showed that they owe me money but im yet to receive the R742.10 CREDIT that im owed. Thank you!
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Launa Molapo
Telkom Social Media Team
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Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
