JC
JOHAN C
1 reviews | Active since Oct 2015
11 Jan 2016, 10:07
NOT RECEIVING E-MAILS
I STOPPED RECEIVING E-MAILS ON 09 JANUARY 2016. I HAVE REPORTED THIS ISSUE ON SEVERAL OCCASIONS PREVIOUSLY WHERE THE E-MAILS JUST STOP WORKING. DIALLING THE 10210 NUMBER, I WAS PUT ON HOLD FOR 20 MINUTES AGAIN AND AGAIN. WHEN IS TELKOM GOING TO HAVE A LOOK AT THEIR CALL CENTRE AND IMPROVE THEIR SERVICE !!!. THIS IS TOTALLY UNACCEPTABLE AS I AM LOOSING E-MIALS THAT ARE SENT TO ME. IF THIS CONTINUES I WILL HAVE NO OPTION BUT TO SWITCH TO ANOTHER SERVICE PROVIDER.
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Telkom's replyOfficial
11 Jan 2016, 10:17Hello Johan_Coetzee,
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM180472.
Regards,
Busi
Telkom Social Media Team
***
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM180472.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply11 Jan 2016, 10:17
Official
Hello Johan_Coetzee,
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM180472.
Regards,
Busi
Telkom Social Media Team
***
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM180472.
Regards,
Busi
Telkom Social Media Team
***
Best regards,