1 reviews | Active since Feb 2015
Not Receiving Calls on Telkom Mobile Contract
I have gradually stopped being able to receive calls from ANY MTN numbers and some other numbers (including Vodacom)<br> <br> I reported this issue on 13-02-2015 (Case no: ***8) and was told I would receive feedback within 3 days! I have heard nothing further and the problem is still there. I initially thought that the issue was limited to MTN numbers but have since had complaints from other networks. I cannot receive or send SMS to these numbers either! <br> <br> If they cannot provide the VERY basic service of receiving calls, then they must release me from my contract! I ported from MTN / Autopage at the end of last year because of dropped calls, and now I can't receive calls! I am losing business and this is completely unacceptable!
Thank you for making contact with us.
As per our telephonic conversation we have escalated your query to our Technicians.
We do apologize for any inconvenience caused. We will provide feedback as soon as our Technicians are done with the investigation.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
As per our telephonic conversation we have escalated your query to our Technicians.
We do apologize for any inconvenience caused. We will provide feedback as soon as our Technicians are done with the investigation.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
