Not receiving Bills

<p>In December of last year, I left my job at a certain company. Telkom registered me under my work email address there. In October/November, I had requested telkom to change my email address to my personal email address, which would be more permanent. This was so that I c ould continue to receive my bill via email. When I received my bill on my work email address at the end of November, I called Telkom again to make sure that the address was changed and that I would be receiving my Bill on my personal email address. I was assured that my work address was off the system and that my personal email address would receive my Bill. Its August. Havent received a bill all year. I've been paying, because I log on to the site to check etc. But I need to receive it itemised like I used to. What will it take for me to get my bill emailed to me?????</p>