Not Professional & Really BAD SERVICE its not a JOKE

I have 2 TELKOM case numbers( ********** 9) ( ********** 8) that were supposed to be resolved months ago and NOBODY at TELKOM has helped me . I made several fruitless visits to different TELKOM branches in Durban. On 26/01/2018 I also contacted the call center. I requested to speak to the manager and the agent Stella Zondi put me on hold for several minutes and then told me that the manager had left (Name of manager - Mrs A Rampersad ********** She had refused to take my call and instead made me speak to the second min charge (Sakhile Ngobese)THey promised that the manager will contact me. To date TELKOM has not contacted me but i am being billed monthly. TELKOM owes me DATA and refuses to resolve their mess up. I am in a process of Cancelling this DATA DEAL of theirs, Pathetic Service from such big company name.