CP
Chantell P
1 reviews | Active since Jan 2018
06 Jan 2018, 13:41
Not poor service - absolutely no service
A week after we reported our telephone line that is down we still have NO service. We have followed up on a daily basis only to be told that a technician was assigned. Up to now NO technician ever came to our home. This is totally pathetic!!!!!
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Replies (2)CP
Chantell P's updateReviewer Update
25 Jan 2018, 10:14Yes after nearly a month without the landline is was eventually resolved. Is telkom going to credit my account or do I need to pay for a month that I did not receive any service?
CP
Chantell P's update25 Jan 2018, 10:14
Reviewer Update
Yes after nearly a month without the landline is was eventually resolved. Is telkom going to credit my account or do I need to pay for a month that I did not receive any service?
Telkom's replyOfficial
25 Jan 2018, 13:01Hi. Please have a look at your next invoice. Automatic credits for service interruption will be reflected.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply25 Jan 2018, 13:01
Official
Hi. Please have a look at your next invoice. Automatic credits for service interruption will be reflected.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.