MD
Motshabi D
1 reviews | Active since Oct 2015
04 May 2017, 10:54
Not paying
<p>i have been trying to get hold of Telkom to change my banking details via chats and in store with no luck I ended up leaving coz their systems crash and the stay in those rooms in store now I must pay for a rejection fee the debit order will bounce again I won't pay that fee</p>
Helpful (0)
Replies (8)0
Replies (8)
Telkom's replyOfficial
05 May 2017, 07:41Hello Reeya12
This response serves as confirmation that your query has been received.
Your reference number : AI***
Please send us a private reply with the telephone number for our fulfillment team to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply05 May 2017, 07:41
Official
Hello Reeya12
This response serves as confirmation that your query has been received.
Your reference number : AI***
Please send us a private reply with the telephone number for our fulfillment team to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
MD
Motshabi D's updateReviewer Update
05 May 2017, 09:25Hi Noleen
My Number is ***.
Thank you.
MD
Motshabi D's update05 May 2017, 09:25
Reviewer Update
Hi Noleen
My Number is ***.
Thank you.
Telkom's replyOfficial
08 May 2017, 11:02Hello Reeya12
Thank you for your response.
We have tried contacting you.
Please can you confirm if this is a mobile or fixed line account.
thank you
Regards
Telkom Social Media Team
Best regards,
Telkom's reply08 May 2017, 11:02
Official
Hello Reeya12
Thank you for your response.
We have tried contacting you.
Please can you confirm if this is a mobile or fixed line account.
thank you
Regards
Telkom Social Media Team
Best regards,
MD
Motshabi D's updateReviewer Update
08 May 2017, 16:23Hello Telkom Social Media Team
I have a moblie account, ***.
Financial Account Number ( *** )
Billing Account Number ( *** )
Thank you
Kind Regards
Motshabi Dlamini
MD
Motshabi D's update08 May 2017, 16:23
Reviewer Update
Hello Telkom Social Media Team
I have a moblie account, ***.
Financial Account Number ( *** )
Billing Account Number ( *** )
Thank you
Kind Regards
Motshabi Dlamini
MD
Motshabi D's updateReviewer Update
10 May 2017, 13:01Hello
The only call I hace received from Telkom is from a machine.
I have called Telkom again, and my banking details were still the old one.
I will pay when you have credited the fee charged for returned payment and please send me the payment details.
Thank you
Kind Regards
M Dlamini
MD
Motshabi D's update10 May 2017, 13:01
Reviewer Update
Hello
The only call I hace received from Telkom is from a machine.
I have called Telkom again, and my banking details were still the old one.
I will pay when you have credited the fee charged for returned payment and please send me the payment details.
Thank you
Kind Regards
M Dlamini
Telkom's replyOfficial
12 May 2017, 14:22Hi Motshabi,
Thank you for making contact with us.
Please be assured that we have sent your query to the Collections Team for further assistance, they will be in contact with you.
Your reference number: ***9
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply12 May 2017, 14:22
Official
Hi Motshabi,
Thank you for making contact with us.
Please be assured that we have sent your query to the Collections Team for further assistance, they will be in contact with you.
Your reference number: ***9
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
MD
Motshabi D's updateReviewer Update
18 May 2017, 12:45Hi
Is it possible to get a 3 months detailed statement, I think the rejection fee was charged twice and only one was credited. I have paid but now my account has been suspended.
MD
Motshabi D's update18 May 2017, 12:45
Reviewer Update
Hi
Is it possible to get a 3 months detailed statement, I think the rejection fee was charged twice and only one was credited. I have paid but now my account has been suspended.
MD
Motshabi D's updateReviewer Update
26 May 2017, 09:26I am very unhappy, you people keep doing a debit order of that amount which you sdaid you sorted in the bank account which you said you changed, I am paying you and the bank money because you are ***********. Please sort it out.
MD
Motshabi D's update26 May 2017, 09:26
Reviewer Update
I am very unhappy, you people keep doing a debit order of that amount which you sdaid you sorted in the bank account which you said you changed, I am paying you and the bank money because you are ***********. Please sort it out.