Not My Telkom

I logged in - three times - to My Telkom trying to sort out faulty emails and also complained that Do Messaging doesn't allow me to send emails. At first i was told to to send a test from Do messaging to my email addrees and I told the agnent that I will be cut off She insisted and I was cut of.. Then spoke to Nondumiso Gotyana and at some stge the connection went dead. Then spoke to Sinovuyo Maxengana and asked to be put through to the previous agnet, but he told me that it was not possible. Told him to ask het to phone me and he said that they are an "Incoming" site only. When i asked him why there is a "Call me back" button, het said that tye site was still being developed. Is Telkom still being developed?