TF
Thailys F
1 reviews | Active since Jul 2013
14 Mar 2016, 19:22
Not line/ADSL again
So here we go again... last time there were almost 2 weeks without telephone line/ADSL. Now we are since last Friday without line and Internet, fault reported... sms received and nothing... Dear Customer, This is a progress update from Telkom SA. Fault 1CTK130316 for Service ID ***. Your fault is in hand with our technical repair division. Please do not reply to this SMS. Telkom. .. it looks like the only way to get solutions is writing on Hellopeter and here.
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Telkom's replyOfficial
14 Mar 2016, 20:14Hello Thailys,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Your reference number is SM213008
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Your reference number is SM213008
Regards,
Hilary
Telkom Social Media Team
Best regards,
Telkom's reply14 Mar 2016, 20:14
Official
Hello Thailys,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Your reference number is SM213008
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Your reference number is SM213008
Regards,
Hilary
Telkom Social Media Team
Best regards,