Not Knowing their earhole from their asshole about anything!!!!!

<p>I have been experiencing endless problems on my business account and have been complaining about the pathetic service from Telkom Business since 0ctober 2016. </p> <p> </p> <p>During October, November and December 2016 I have had use of my ADSL line for half a month if i was lucky. i demanded a credit on my account due to the endless cellular calls I have had to make to the hopeless callcentre during that period. The credit never came. I had eventuallly paid the full account up becaue I was frustrated and needed to run my business. </p> <p> </p> <p>13 April 2017 I receive and invoice for an amount R641.90 due on 2 May 2017. I paid this amount on 18 April 2017. </p> <p> </p> <p>Since 24 April i have no internet access again. On 29 April i receive a SMS stating that I owe telkom R929 by 2 May 2017. When I call the call centre to query this, they tell me that my account has been suspended due to non payment!!!!!!</p> <p> </p> <p>27 March 2107 I request to have my ADSL line placed in a holding pool so that I may migrate to a service provider who knows what service is. over a month later and I have no feedback at all!!!!!</p> <p> </p> <p>I demand a refund on my last 2 payments!!!!!! and a call from the accounts department on Tuesday 2 May 2017 by 9am!! </p> <p> </p> <p>Muhammad</p> <p> </p>