JB
Jason B

1 reviews | Active since Sept 2016

13 Sept 2016, 08:48

Not interested in service

<p>Telkom supp**** us with 4 lines to our little business. We requested to remove 3 of these lines as we no longer used them. One of the lines to be removed had our ADSL attached so in the same letter requesting cancellation we requested the ADSL to be ported to the line that was remaining.</p> <p> </p> <p>A month ago the 3 lines were cancelled. The ADSL wasn't ported and our only line was left with a serious cracking soundown to the point we can hardly use the line. For over a month I have tried to get Telkom to fix and make good only to be told on many occasions that we will escalate the fault. My worry is who it's being escalated to? It would seem to be an empty department. If you guys went any slower you would go backwards! </p> <p> </p> <p>Telkom please help us. You are risking our little business which supplies jobs to a number of people whom desperately need them.</p> <p> </p> <p>I challenge you to look after your existing customers as much as you try and attract new ones!</p> <p>Jason Bowden</p> <p> </p>

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