DM
Dipolelo M
1 reviews | Active since Feb 2015
05 Oct 2018, 07:42
Not Impressed
I app**** for Telkom ADSL line Uncapped on the 21st September and nothing has been installed to date , everytime I called I'm told it has been escalated it will only take 48 hours but I am still waiting . What kind of business is this I am even considering cancelling and going with Mweb instead because this is unacceptable . The massage I received below.
Dear Sibongiseni Ntombela, thank you for ordering a Telkom service at 8947A MPITSO ST 1804 SOWETO GAUTENG . Your order ********** 73A is receiving attention. Further communication will follow on + ********** 8978. Thank you for choosing Telkom as your servic
My Email: **********
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Replies (2)
Telkom's replyOfficial
03 Nov 2018, 09:57Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply03 Nov 2018, 09:57
Official
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's replyOfficial
03 Nov 2018, 09:58Please note that Telkom will soon no longer be a business that responds on Hellopeter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special Forces team can help resolve any issues or escalations you might have. Thank you. Click here to visit our pages, https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Best regards,
Telkom's reply03 Nov 2018, 09:58
Official
Please note that Telkom will soon no longer be a business that responds on Hellopeter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special Forces team can help resolve any issues or escalations you might have. Thank you. Click here to visit our pages, https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Best regards,