CW
Calvin W
1 reviews | Active since Sept 2015
03 Sept 2015, 18:27
Not impressed!!!!
I upgraded my contract with telkom mobile. I took out the sony m4 aqua on the smartplan 100 which is a monthly payment of R299. My account was debited with R1000!! I visited the telkom mobile store only to learn that they have no idea why this has been done!!! Still no response!!! Shocking!!!!!
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Telkom's replyOfficial
03 Sept 2015, 18:59Hello Calvin cw,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM142135.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM142135.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply03 Sept 2015, 18:59
Official
Hello Calvin cw,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM142135.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM142135.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,