Not honoring signed contract.

Here is the short version:<br> 1. Go into the store on day 1 and look at the deals with the help of the 'host' who clearly knows very little about devices.<br> 2. Get all the paper work in place to apply and go back to the store<br> 3. Confirm with the sales lady (Pumeza) that the deal is for the device on display<br> 4. Hand in all paper work to sales lady and the signed contract., but are advised that stock will only come in the next week.<br> 5. Call the store the next week. No answer, voicemail box is full<br> 6. Go into the store multiple times - same answer no stock<br> 7. Request to speak to the manager. Now the story changes since the deals changed since. <br> - Suddenly they can no longer get stock on it even though there are new deals for the same device which is still on display<br> - The previous deal was not for the particular device on display<br> <br> I have photos of the contract and the deal on display at the time. I expect Telkom to honor the contract. If not all I need is a reference number to escalate this to ICASA.<br> <br> PS: I have tried calling all available Telkom numbers and been on hold for longer than 30mins. This is my last resort, then I can proceed without a reference number.<br>